Summary of "How to Win Friends & Influence People" by Dale Carnegie

Fundamental Techniques in Handling People

• Don't criticize, condemn and complain
• Give honest and sincere appreciation
• Arouse in the other person an eager want

Six Ways to Make People Like You

• Be genuinely interested in other people
• Smile
• Remember that a person's name is to that person the sweetest and most important sound in any language
• Be a good listener. Encourage others to talk about themselves
• Talk in terms of the other person's interests
• Make the other person feel important- and do it sincerely

How to Win People To Your Way of Thinking

• The only way to get the best of an argument is to avoid it.
• Show respect for other person's opinions. Never say, "You're wrong."
• If you are wrong, admit it quickly and emphatically
• Begin in a friendly way
• Get the other person saying "yes,yes" immediately
• Let the other person do a great deal of the talking
• Let the other person feel that the idea is his or hers
• Try honestly to see things from other person's point of view
• Be sympathetic with the other person's ideas and desires
• Appeal to the nobler motives
• Dramatize your ideas
• Throw down a challenge

Be a Leader:  How to Change People without Giving Offense or Arousing Resentment

• Begin with praise and honest appreciation
• Call attention to people's mistakes indirectly
• Talk about your own mistakes before criticizing the other person
• Ask questions instead of giving direct orders
• Let the other person save face
• Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise".
• Give the other person a fine reputation to live up to
• Use encouragement. Make the fault seem easy to correct.
• Make the other person happy about doing the thing you suggest

Summary of Managing Oneself by Peter F. Drucker

What are my strengths?
The only way to discover your strengths is through feedback analysis.

• Put yourself where your strengths can produce results.
• Work on improving your strengths.
• Discover your intellectual arrogance
• Manners ( simple thank you and please)are lubrication oil of an organization.

How do I perform?
It is a matter of personality.


Am I reader or listener?


How do I learn?
How one performs is to know how one learns.

• Method of learning: listening, writing, reading.

What are my values?
This is a mirror test. What kind of person do I want to see in the mirror in the morning?
Organization ,like people, have values. to be effective in an organization, a persons value must be compatible with the organization's values.


Where do I belong?
Highly gifted people do not really know where they belonged until they are mid-twenties.


What should I contribute?
Contain three elements: What does the situation require? How can I make the greatest contribution to what needs to be done? What results have to be achieved to make a difference?


Responsibility for Relationships
Managing yourself requires taking responsibility for relationships.

1. To accept the fact that other people are as much individuals as you yourself are.
2. Is taking responsibility for communication. 

The Second Half of your Life
Begin a second career.

1. To start one.
2. Develop a parallel career.(A non-profit organization, social entrepreneurs)
3. To develop it early.(Before 40)
4. A second major interest becomes a plus point when tragedies occur.

                         "Wherever there is success, there has to be failure"